Reliability You Can Trust

Quality is built into every stage of Bench Tree's operations, from engineering and manufacturing to testing, repair, and field support. Every MWD and LWD solution is designed, tested, and validated to deliver reliable performance in demanding drilling environments, helping operators reduce downtime and drill with confidence.


Our goal is the same as yours: consistent performance, maximum uptime, and accurate data for confident drilling decisions.

Our commitment to quality includes:

  • Rigorous testing and validation
  • Strict quality inspections
  • High-temperature performance validation
  • Performance verification
  • Continuous improvement
  • Experienced engineers and certified technicians
  • Bench Tree and third-party equipment repair and service
  • Customer education and training

Commitment to Quality. Embrace it. Own it. Deliver it.

Quality at Bench Tree means more than meeting specifications. It means delivering consistent results in the field. Through continuous improvement, proven processes, and real-world experience, we help customers operate safely, efficiently, and reliably in the industry's most demanding environments.

  • What kind of Quality Control Procedures do you have in place?

    The IPC® (Association Connecting Electronics Industries) certifies that all Bench Tree assembly, maintenance, and repair personnel are specialists in IPC-A-610. This Acceptability of Electronic Assemblies standard governs the quality of both Class 2 (surface) and Class 3 (downhole) products.


    The certification establishes the minimum for the additional requirements needed for downhole assemblies. We maintain designated checkpoints throughout our manufacturing and repair processes, from incoming components to outgoing final assemblies. All stations are staffed by experienced, certified technicians dedicated to Bench Tree standards. Finally, routine workmanship audits are conducted to ensure our processes and procedures continuously meet—or exceed—industry standards.

  • What does Bench Tree's quality assurance team do?

    Bench Tree’s quality assurance (QA) group is responsible for ensuring the suitability of task on incoming components and assemblies, meaning they are tested to conform with our stringent requirements. The QA team also performs quality control (QC) inspections on all Bench Tree-built PWB assemblies, holding these units to the same rigorous standards that outside vendors must meet. Finally, audits are conducted for all processes, procedures, assemblies, and products throughout the factory. These exercises help Bench Tree continually refine processes and products to deliver unparalleled accuracy and reliability.

  • What happens when a nonconformity is identified?

    Bench Tree QC procedures are carefully designed to identify issues that are as minor as a cosmetic scratch. No matter where a product is in our process when an issue is identified, it is pulled offline, the problem thoroughly investigated, and corrective action is taken. In rare cases, this can delay shipping; however, the client is notified of any potential delay. Only products that pass all rigorous inspection criteria are permitted to ship.

  • What does quality mean to Bench Tree?

    At Bench Tree, we understand that efficient drilling operations depend on accurate, rugged, and reliable equipment to extend MTBF, but there’s more to quality than simply delivering best-in-class products. That’s why we supplement our proven product lines with exceptional service, extensive training, and responsive support. At Bench Tree, quality means delivering the best total client experience in the business. Everyone’s future depends on it.